Frequently Asked Questions

---

It’s an invitation only luxury travel agency program for top producing agencies. QATS, as part of this network, can extend VIP benefits not available through direct bookings.

Only approved travel advisors/agencies. Corporate flight departments cannot directly enroll, but QATS can book on your behalf.

When booked under the STARS & Luminous rate code, participating hotels provide benefits such as:

• Personalized welcome from the property general manager
• Complimentary basic Wi-Fi
• Daily full or continental breakfast for two (hotel decides venue)
• Early check-in/late check-out (based on availability)
• One category room upgrade (based on availability)
• One-time hotel credit (typically $100 USD per stay)
  👉 Hotel credits cannot be applied to room rates, taxes, or resort fees.

No ✈︎ benefits apply even to single-night stays unless a specific hotel sets a minimum night requirement for them to apply.

Yes ✈︎ bookings made through STARS count as qualifying paid stays for Marriott Bonvoy points and elite night credits, just like direct Marriott bookings.

No ✈︎ only at participating STARS & Luminous properties. Not all Marriott luxury or premium hotels opt into the program. The STARS program focuses on ultra-luxury brands (like Ritz-Carlton, St. Regis, EDITION, Bulgari, and Luxury Collection), while Luminous covers additional lifestyle/premium hotels.

• STARS focuses on the most luxurious hotel brands within Marriott’s portfolio and a predictable set of benefits.
• Luminous spans broader premium/lifestyle properties and may offer a mix of benefits, though individual hotels can choose participation and which benefits to offer.

QATS can:

• Source the appropriate STARS/Luminous rates for properties used in crew or passenger accommodation
• Confirm and secure program benefits as part of travel itineraries
• Compare program benefits vs. direct or corporate contracted rates
• Integrate these hotel perks into duty-of-care planning and reporting
• Manage complex bookings across GDS, digital platforms, or direct hotel channels

This level of advocacy and benefit optimization is typically not available through standard travel portals.

Since STARS & Luminous is travel advisor-driven, flight departments without their own luxury leisure program can benefit where negotiated corporate rates do not include perks like breakfast, upgrade priority, or property credits. QATS can evaluate when STARS delivers better value than direct corporate rates and align with your duty-of-care and cost objectives.

Yes. STARS & Luminous benefits typically stack with Bonvoy points and elite credits — but elite benefits and STARS perks (like breakfast or credits) are independent and complementary.

No. STARS & Luminous benefits are independent of individual crew Marriott Bonvoy status, meaning even non-elite travelers can receive VIP amenities included in the STARS & Luminous program.

• Benefits only apply when using the specific rate codes and booking with a Preferred Marriott STARS & Luminous Agency.
• Hotel credit exclusions (cannot apply to room, resort fees, or taxes).
• Benefits aren’t guaranteed if minimum stay requirements are imposed by a specific property.
• Participation can vary by hotel or region.

✔ Maximize crew comfort & rest efficiency
✔ Add VIP guest benefits for passengers and charter clients
✔ Compare program perks vs. direct/corporate negotiated rates
✔ Ensure perks are captured in duty-of-care and expense reporting

In an era of flight tracking and online booking, Quick Aloha Travel Services, LLC stands out as your trusted partner in premium crew travel. We specialize in tailoring every trip to meet the unique needs of you and your flight crew—delivering seamless support, anticipating challenges before they arise, and now, offering access to exclusive yacht charters with SeaDream Yacht Club. Wherever your journey leads  

✈︎ on land, at sea, or in the sky  

✈︎ we’re here to elevate every step.

Here’s the beauty of booking with Quick Aloha Travel Services  

✈︎ you’ll never pay more than booking directly. If a service fee applies, we’ll always be upfront and transparent. We work within your budget and preferences to deliver exceptional value, personalized service, and a seamless experience  

✈︎ whether you're booking a five-star hotel or setting sail aboard SeaDream Yacht Club.

Hotels are our specialty  

✈︎ that’s our lane, and we own it.

But we don’t stop at booking your stay. When you reserve through Quick Aloha Travel Services, we connect you with an on-site executive concierge who handles the finer details  ✈︎ think dinner reservations, pre-flight catering, and seamless business service access.

And for those ready to take luxury even further, we now offer exclusive charters aboard SeaDream Yacht Club  

✈︎ where personalized service continues beyond the shore.